Google Chrome Pain for Web Developers

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This is one of my favorite videos that played at Mix 2011. It explains very clearly why web developers and users need to be wary of browsers that release updates every week.

Grab a cup of coffee, sit back, relax, and get ready to laugh.

While this is all fun and games, the reality is with recent announcements like Firefox dropping support for Firefox 4 business customers are headed for times where they are going to have to start dropping open source browsers.

See the reality is for consumers, the latest and greatest browser might be ok.  But for corporations like banks, governments, and companies you rely on to keep your information secure, the latest browser that could have a potentially unsecure exploit or bug, is killer.  Unless of course you’re ok with your data being broadcast all over the internet.

An Inside Look at Bing

Bing is about to rock the search engine world next week.  Find out why!

Bing
Microsoft will release Bing early next week, a search engine that finally has the potential to steal away some of Google’s dominating market share.  I will be honest I was a little sceptical when I first heard about Bing (codename Kumo).  In fact the original title for this article was going to be a lot more negative.  But now that I have had the chance to use it for real world searches, I am impressed and have switched my search engine from Google to Bing.  It was a no brainer.  Bing won me over in about 10 minutes. 

As I kept searching more and more, all these little features kept popping out at me!  They weren’t so crazy that I was confused and wanting to go crawling back to Google.  They were slight tweaks and magical changes that I’m sure were daunting from a back-end and logical programming perspective, but the magic is in how non intrusive and awesome the features are to the user.  So what were these sleight of hand tricks that Microsoft was able to embed?  Why did I finally switch my search engine from Google after nearly 8 years of being a loyal fan that promoted Google to nearly everyone that used something different?

Comparing Bing Search with Google

Winner: Bing

I just bought a new digital SLR camera, Nikon D60, and I wanted to download the manual to my laptop for reference purposes.  So I went to Bing, and I searched Nikon D60.  I was blown away at how nice the search results were laid out for me.  It was clear that bing knew exactly what I was looking for.   Check out the search results!

Bing Search Example

You’ll notice that it starts off with images which is really cool because it confirms that it’s the right camera.  On the left it has various options I can select from including: Reviews, Accessories, Manual, Repair, Lenses, and Videos.  Pretty slick.  So I was looking for a manual in this case. I simply click on the Manual selection, and the first result is the correct manual from Nikon.  Let’s try the same search with Google.

All I get from Google is a ton of advertisers and links to buy the camera. Not at all what I’m looking for.   I click into a few of the links to see if they have the manual and they don’.  They also don’t really have pictures or reviews easily accessible anywhere.  Next I’ll try a more specific search I guess like “Nikon D60 Manual”.

Google Search Compare

So I tried to find my manual again, this time I get a paid link to the Nikon web site, followed by something that looks like it should be the manual.  I click on it, and it’s definitely not my manual.  I scroll down a bit, and no manual.  So I go to the Nikon site and start looking through it and about 15 clicks later I find what I’m looking for.

Compare Google with Bing

With Bing I not only found exactly what I was looking for, but the interface was so simple I was able to find the manual in two clicks by only typing “Nikon D60”.  With Google I typed in exactly what I wanted, and it took me 15 clicks and about 5 minutes.  Google gets an Epic Fail, Bing clearly wins.

Let’s try another search for “Disney”.  If I am searching for Disney I am probably looking for: Games, Movies, Disney Store, Shows, and Schedules.   Guess what bing lets me filter on super easily!  Check it out below and tell me it’s not an awesome search result:

Bing Disney Search

Google’s results for “Disney” are very lacking.  Pretty much everything that shows up is not what I’m looking for, and its presented in a pretty static interface that reminds me of the 1990’s to be honest.

Google Disney Search

So on basic search that typical users will perform, Bing’s results are ridiculously better.

Comparing Bing Interface with Google Interface

Winner: Bing

Let’s go on a tour of some of the Bing features.  A nice one to start with is the new preview feature that allows you to see useful information pertaining to a web site before you click the link.  I’m not talking about a useless thumbnail that you can’t see well.  This is actually relevant information, including links to let you drill into the site, before even going to the web site.

You’ll notice it’s pretty slick.  I just hover of the right side of the result, and I get details on the web site, with links that let me drill into the site right away.  This is actually a huge time saver that should get rid of many of the “Click and Back” usage that many users do today on search engines.  The really nice thing is how well this feature works and how easy it is to read.

Bing Search HVAC

I really love the filtering options you get with bing as well.  They are freaking awesome.  I can very easily filter my result set on anything I would like, and the search results change, and in some case the interface changes slightly to present the data better.  But the cool thing is that you feel like you are still on the same page.  With Google as you go to different Google applications, you feel like you are definitely in a different place, and can’t easily get back to where you were.

Bing Search Related Information

Comparing Bing Image Search with Google

Winner: Bing

I love the image searching because it’s so integrated with the rest of my experience.  Clicking on Images easily filters my results and shows me Images.  I can easily hover over the images, and as I hover over them they seem to “Pop Out” at me.  I get more information on the image as well.

Bing Image Search

If I click on the image, I get a listing of all the images had previously which is pretty cool, and I can also see the image in larger view if I like, all within the same interface.

Bing Image Search Details

You also get some easy to use options for the Bing Image Search that aren’t hidden.  They are easy to see, and you can filter your results very easily.

Bing Image Search Options

The display options are easy to see again, right at the top right corner, and work really fast.

Bing Image Search Display Options

With all these slight improvements and tweaks, Bing beats Google hands down with its image searching capabilities.  Try the same searches with Google and you get lots pretty quickly.

Comparing Bing Video Search with Google

Winner: Bing

The Bing interface is awesome to use.  Probably the most amazing feature in Bing is how the search results change dynamically depending on what you’re searching for.  Let’s try a different search this time and look up one of my favourite bands, the Red Hot Chili Peppers. 

A simple search for “Red Hot Chili Peppers” in bing gives me an awesome result set back.  It shows me images of the Peppers, followed by their web site and some other very relevant results.  Along the left I can filter based on Videos, Interviews, Tour, Albums, Lyrics, Songs, and Images.  Let’s check out the videos section.

music search bing

The video’s section is pretty cool for a few reasons.  One is I can easily go back to any other filter, or my main search on the same user interface.  Google makes you jump to different sites and you get lost really easily and end up pressing the back button in your browser a couple of times. One of the other awesome features that you have to really see, is I can just hover over the videos, and they start playing.  In Google in order to see if I found the right video, I actually have to click the video which takes me to the video web site, and then see if it’s the right one.

bing search video 

If I want to play the video it’s super easy, I just click the video, and the player starts up right within bing!  No need to leave the bing site.  The cool thing is they have this working for all the video sites I tried including AOL, YouTube, MySpace, Soapbox, and Dailymotion.  Pretty cool, AND it didn’t make me get lost in my search quest.

bing search play video example

I tried the above within Google, but to be honest it was so horrible, I’m not even going to bother putting in the screenshots. It’s one of those things that make you think that the only reason you liked Google was because there was nothing better.

Conclusion

I really wanted to give some props to Google at some point in this article so that it wasn’t completely lopsided, however there was no way.  Bing’s search is ridiculously better than Google Search in pretty much every way possible. 

It’s really one of those things where I’m sitting here thinking to myself “I remember when I was telling everyone to go check out Google its results are awesome”, and everyone did that back in the day, and it really made Google what it is today.  I totally see myself wanting to tell people to check out Bing, and at the end of the day, it’s the word of mouth that a product is amazing that is going to mean success or failure for Bing.  I know personally, I have a huge network of friends involved in every area of technology; I’m super excited to show them how cool Bing is.  They might not listen to a television commercial, but they will listen if I tell them to check out Bing. 

With the features Bing offers, I find it hard to believe Bing isn’t going to catch on like wildfire.  It took Google to make Microsoft better, now it will take Microsoft to make Google better.    It’s clear from using Bing that Microsoft is a different company now that it has been infused with usability experts and designers.  The sleeping giant has clearly woken up.

In the end, users will win this war no matter what happens, and that is what has me more excited than anything!

 

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The Future of Search

Microsoft is getting ready for battle with Google with Bing.com.  Internally Bing has been talked about as Kumo.com.  Over the next few months, Microsoft is going to spend $100 million dollars on promoting Bing.com.  But what is Microsoft bringing to the table with Bing.com?  Microsoft has certainly done their homework over the last several years.  They seem to think they have a great product now, let’s see how well it does against Google.com!

Google’s big mistake was declaring search almost solved at 90% to 95%.  Search is so far from being solved it’s not even funny.  Microsoft did its own research and found that 42% of all searches need to be refined.  25% of all searches result in the user hitting the “back” button.  I wrote an article called “Who Wants To Beat Google?” a few months ago, and it sounds like Bing is going to have many of these features which is great, but there is still something I’m hoping Microsoft is not forgetting.  The Developers and Webmasters!

Don’t forget the Developer Tools

One of the things that has always set Microsoft apart from other software companies is their developer tools.  By creating awesome tools for developers to use to build on the Microsoft platform, Microsoft has created an army of developers that depend on Microsoft products being installed on computers.  They in turn promote Microsoft to companies, friends, and family.  Google has done the same thing with search.  They provide a ridiculous amounts of tools for SEO experts to develop new tactics, monitor results, create advertising campaigns, check the health of their web sites, and so much more.

Let’s take a look at what Google offers web developers and webmasters:

  1. Google Webmaster Tools
  2. Google Webmaster Central Channel on YouTube
  3. Google Adsense
  4. Google Analytics
  5. Google Adwords
  6. Google Trends
  7. Google Experimental Labs
  8. Google Labs

These aren’t all the tools by any means, but you get the point. The great thing about all these tools is that you can sign up and be up and running with these tools extremely fast! Google has invested a large amount of money in building up all these tools, and have created an entire ecosystem surrounding their search engine.  It’s not just about a search engine!  Just like it’s not just about having the best operating system, Microsoft needs to remember that it’s not just about having the best search engine. It’s about having the best development tools, the best developers, and the best partnerships.

It was awesome to watch Netscape and Microsoft do battle back in the 90’s.  I’m looking forward to this battle, as it’s only going to benefit the consumers and help advance search even faster!

Google shares your private documents

Could you imagine if your email suddenly became accessible to the world?  What if your “My Documents” was accessible to people around the world without your permission.  One thing is for sure, if Microsoft messed this up, there would be a revolt and everyone would lose their minds.  In what is a massive beach of privacy, Google Docs and Spreadsheet has now been apparently sharing some user’s documents with people that were never granted access.  At first I thought for sure the article that Jason Kincaid of TechCrunch published was a mistake, but Google has confirmed the incident by sending emails out to affected users.

Google email servers have gone down numerous times this year.  Now they seem to have issues with files that are private being shared out to people.  I realize that all these services are “free”, at least they are marketed as such, but they really aren’t.  The cost is privacy, poor security, and downtime.  Amazon has had its fair share of issues this year as well, taking down hundreds of thousands of sites and applications that used their cloud platform in the process. 

While I fully believe cloud computing is the future, I also strongly believe that not everything should be “in the cloud”.  There are certain things that belong in my home, in the safety of my own computer, and there are things that belong in the cloud.  When Ray Ozzie of Microsoft announced their cloud computing vision, I was relieved that finally a company had it right. 

I’ve been using “cloud computing” for a while now, even with my office documents and some personal files.  It’s pretty easy!  I just load up word, I save to Office Live Workspace, and that’s it.  Here is a screenshot from my computer at home, saving a file to the cloud.  So simple.

image

In the next few months, we should see Azure hit center stage as Microsoft begins to rollout its full plan for the platform.  It will allow software developers and companies to create applications “In The Cloud” without having to worry about things like disk space, availability, and hardware security.  Azure will take advantage of all the things Microsoft has learned over nearly 30 years.  Visual Studio Developers will easily be able to start creating applications within minutes.  Organizations that have invested in highly skilled software engineers that create these applications will be able to start building applications in the cloud easily.

Windows Azure

Personally when it comes time for our company to choose our cloud computing strategy, I know exactly which company I am going to trust to be there for us when we need them.  It has nothing to do with my own “biased’” opinion.  It has everything to do with the track record of companies that are trying to offer cloud computing platforms today.  From my perspective, and hopefully from all of yours, they just don’t cut it.

Here is the email that Google just sent out to its users.  Imagine if Microsoft sent something like this out.  Would you accept it?  Why accept it when it’s Google?

Dear Google Docs user,

We wanted to let you know about a recent issue with your Google Docs account. We’ve identified and fixed a bug which may have caused you to share some of your documents without your knowledge. This inadvertent sharing was limited to people with whom you, or a collaborator with sharing rights, had previously shared a document. The issue only occurred if you, or a collaborator with sharing rights, selected multiple documents and presentations from the documents list and changed the sharing permissions. This issue affected documents and presentations, but not spreadsheets.

To help remedy this issue, we have used an automated process to remove collaborators and viewers from the documents that we identified as being affected. Since the impacted documents are now accessible only to you, you will need to re-share the documents manually. For your reference, we’ve listed below the documents identified as being affected.

We apologize for the inconvenience that this issue may have caused. We want to assure you that we are treating this issue with the highest priority.

The Google Docs Team